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Feedback and complaints

You and Your General Practice is a national guide on what you can expect from your GP surgery. It also explains what you can do to get the best from the NHS.

We are keen to hear your views about our services and welcome any suggestions you might have on how we can improve.

From time to time we distribute questionnaires to learn your views about the services offered by the practice. Please help by returning your completed questionnaires to reception promptly.

Please also complete the national survey if you receive one.

Giving feedback

To provide feedback:

Submitting a Complaint

To submit a formal complaint to the practice please read our complaints procedure (PDF).

  • You can also collect a physical copy of the complaints procedure from front desk.
  • Alternatively, you can submit your complaint online by completing the following form.

Page published: 3 July 2023
Last updated: 6 January 2026