You would first need to locate the message within your usual email inbox and click the link within the body of the message to ‘read the secure email online’.

This will then open a webpage asking you to sign in with your Egress ID and password. (If you have not yet created a Switch account, click ‘New User?’ from the right hand side of the webpage. You will then be able to complete the registration form in order to create a Switch ID.

Once you have successfully logged in, your secure email will then display within your web browser. You can then reply to this email through the ‘Reply’ button at the top of the message.