Please note: From 15th July 2017 we will require 3 working days to process prescription requests. This is to allow for more efficiency and for increased safety in the issuing of medications.
All medication requests must be in written form either online or at the surgery. We do not accept telephone requests for medication. You may use your prescription counterfoil (with required medications marked) or a prescription request form, giving the full name of the medication, the dosage and as much information as possible as well as your name, date of birth and contact details.
You may request your repeat prescription by:
- Ordering online
- Handing it into reception
- Posting it to the surgery
Currently 10% of prescriptions are being requested as urgent. This is creating a huge burden of extra work for reception and the Doctors; it is unsafe and significantly increases the risk of medication error.
IT IS THE RESPONSIBILITY OF THE PATIENT TO ORDER THEIR MEDICATIONS ON TIME.
Only medications where a delay in prescribing will cause the patient to become unwell will be considered for issuing as urgent prescriptions.
The easiest way to order your medications is via our online Prescription Request System. Please see below.
You can request repeat prescriptions through our online system ‘SystmOnline’ via the link at the top of this page. To register for this service please download an application form or visit the surgery to complete a form. You will need to bring 2 forms of ID, one of which must contain a photo.
PLEASE READ: Important Information about Ordering Prescriptions Online
In order to improve the safety and efficiency of issuing prescriptions please note the following requirements:
- Please try to use the tick boxes to order the medication you need.
- If you are unable to and it states needs reviewing by GP/Nurse before it can be requested, please book a medication review with a Doctor or Nurse which can be on the phone or face to face.
- If you need your medications sooner than this appointment, please tick ‘make custom request’ and use the medication request notes.
- All medications must be ordered by NAME and the DOSE required.
- These names should be the same as the medications on your repeat prescription.
- Medications are usually issued in amounts of 28 or 56 days.
- You will not be able to order medications until 14 days before your next prescription is due.
- If you require medicines outside of this timeframe please tick ‘make custom request’ and use the medication request notes. Please note a reason must be given for why this medication is being ordered early.
Please allow two full working days for requests.
Order Your Repeat Prescription Online
You may collect your prescription by:
- You may give consent for a chemist of your choice to collect your prescription on your behalf. You can arrange this yourself with your personal pharmacist
- collecting from the reception
- sending a self-addressed and stamped envelope with your request
We do not fax prescriptions.
Electronic Prescription Service (EPS)
GPs are able to produce and transmit a prescription to a pharmacy you have nominated with no need to produce a paper prescription.
The EPS allows you to collect your medications from a pharmacy at a location convenient to you; it could be near your place of work for example.
If you wish to join this scheme, either:
- Complete a nomination form in the waiting room and post in the repeat prescription box
- Tell the Receptionist in person or over the phone
- Go to your preferred pharmacy and let them know. They will register your details and we will know that you have joined the EPS scheme